Is there ever a time for the "friendly, agreeable" voice?

[orkie123]

In the past few years, I've spend some more attention on my voice and I have improved my control and range of it. For the most part I've removed uptalking and have a manly resonating voice.

However, most times when I speak to customer support online or in person, I activate the "nice, friendly" somewhat weak voice. It's kind of funny when I rapidly switch between the 2 and I was wondering if other people do that too?

If I'm calling to make a complaint, I definitely have my normal or even harsh voice on but otherwise I tend to get better service if I seem overly friendly/clueless.

 

[topcat]

Yep, I use that voice when i want to come across as non threatening, or even potentially submissive.

It’s useful to use on the overly suspicious or vigilant, and those with big egos who might see you as a threat and respond in a hostile manner towards you.

Good to use on people in positions of power if you like to fly under the radar, as I said especially if they have big egos or take their social rank particularly seriously.

Terrible to use on women you’re trying to court, and naturally submissive or subordinate people.

It’s interesting to use on social ladder climbers or to out ladder climbers as they’ll step on you as an opportunity climb. Depending on if your ego can withstand that it’s good for social intelligence gathering..

Ultimately it creates trust because you appear as non-threatening, non-challenging and passive/ready to serve/please.

 

[orkie123]

Yep, I use that voice when i want to come across as non threatening, or even potentially submissive.

It’s useful to use on the overly suspicious or vigilant, and those with big egos who might see you as a threat and respond in a hostile manner towards you.

Good to use on people in positions of power if you like to fly under the radar, as I said especially if they have big egos or take their social rank particularly seriously.

Terrible to use on women you’re trying to court, and naturally submissive or subordinate people.

It’s interesting to use on social ladder climbers or to out ladder climbers as they’ll step on you as an opportunity climb. Depending on if your ego can withstand that it’s good for social intelligence gathering..

Ultimately it creates trust because you appear as non-threatening, non-challenging and passive/ready to serve/please.

Awesome, that was exactly what I was hoping to hear.

I havent used that voice for as many things but I do believe I use it to help me get what I want.

My ex used to comment on how funny the switch over is as sometimes she would overhear me on the phone to CS or if Im asking for advice while travelling etc. I wasnt sure if she saw is as a bad thing but she also reaped the benefits of people being more willing to help someone who sounds friendly/submissive