- Joined
- Feb 13, 2013
- Messages
- 1,275
First of all, memory is sensitive to order. People are more likely to recall words (or any information) from a list when they encounter them toward the beginning or toward the end of the list, a phenomenon first described in 1913 by Hermann Ebbinghaus.
There are two separate effects of order: “Primacy,” in which people pay more attention to the first thing they read or hear, and “Recency,” in which people are (surprise!) better able to remember more recent information.
While Primacy and Recency both occur for memory, this is not always the case for decision making.
When people are choosing from a list, they often display a strong Primacy effect. In other words, if something is earlier in the list, people are more likely to choose it. It doesn’t matter if the list is ordered top-to-bottom or left-to-right, and it also (usually) doesn’t matter if people see the whole list at once or one item at a time. If you want people to click on something, put it earlier in the list.
Anyhoo, just something I had read a few months ago and have applied it with a high rate of success in both texting and real-time interactions.
J.J.
There are two separate effects of order: “Primacy,” in which people pay more attention to the first thing they read or hear, and “Recency,” in which people are (surprise!) better able to remember more recent information.
While Primacy and Recency both occur for memory, this is not always the case for decision making.
When people are choosing from a list, they often display a strong Primacy effect. In other words, if something is earlier in the list, people are more likely to choose it. It doesn’t matter if the list is ordered top-to-bottom or left-to-right, and it also (usually) doesn’t matter if people see the whole list at once or one item at a time. If you want people to click on something, put it earlier in the list.
Anyhoo, just something I had read a few months ago and have applied it with a high rate of success in both texting and real-time interactions.
J.J.